Almac enhances third party logistics commercial support services

Published: 18-Nov-2013

Enhanced customer billing software will facilitate a seamless invoicing process on behalf of 3PL clients


Almac, a leading provider of contract services to the global pharmaceutical and biotech industries, has announced the release of an enhanced 3rd Party Logistics (3PL) Customer Billing Application.

In response to growing client demand for fully integrated end-to-end support of EU product launches, from import testing, country specific packaging, QP release, online ordering, direct to pharmacy distribution and financial services, Almac has enhanced its customer billing software to facilitate a seamless invoicing process on behalf of 3PL clients.

3PL orders, received directly from hospitals, clinics or pharmacies for niche/orphan drug products, will now be processed, dispatched and automatically invoiced on the client’s behalf. The process will be completed by reconciliation of payments to the client’s EU account, as well as debtor follow-up.

'With our client partners, we have successfully launched many high-value, orphan drug/niche products into the European market. With this enhancement to our customer billing application, we can alleviate the client’s administrative burden, by essentially becoming an extension of their supply chain team and assist in managing cash receipts and debtor follow-up,' explains David Downey, Almac's VP Commercial Operations.

'Particularly for US-based clients with no EU operational footprint, this end-to-end service provides a compelling business case to partner with an experienced EU solutions provider.'

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