Multiple pharma companies have now realised their quality systems are both ineffective and unaffordable, Toyota believes the answers lies outside the pharmaceutical industry
For companies searching for answers why not look outside the pharmaceutical industry? In fact if looking for Quality Systems with the best industry practice look no further than Toyota.
Toyota’s philosophy and approach to quality management is generally regarded as world class, sustainable and proven to work.
Crucially, its success is not down to a set of lean tools or techniques, but an underpinning philosophy focussing solely on activities that add value to internal and external customers.
However, is it fair to draw comparisons between a manufacturer of cars and an industry making medicines?
Although differences clearly exist, there are some striking similarities:
What is different is Toyota’s approach to Quality Management:
For decades it has made cars more efficiently and with a lower defect rate than any other manufacturer. So how have they achieved this success?
Although the key principles of Toyota’s Production System can be conveniently summarised it is vital to remember it represents a way of thinking, not just a set of tools and techniques.
So, what is the Toyota Way? To find out how download the full white paper.