New business will provide dedicated regional support to Tecan customers throughout Australasia.
The Tecan Group, a supplier of laboratory instruments headquartered in Switzerland, has established a new business in Australia to provide dedicated regional support to Tecan customers throughout Australasia.
This latest commitment builds on the established partnership with AimLab to promote and support Tecan's range of laboratory instruments in Australia, New Zealand and the Pacific islands.
Roland Durner, general manager for Tecan Australia and Tecan's former director of Market and Application Management, said: "Tecan Australia is committed to ensuring that customers receive the highest standard of service, working closely with AimLab to meet the specific needs of the Australasia market. With my broad expertise in application management, I am excited to increase our capabilities in life sciences and clinical diagnostics in the region."
Tecan has launched a dedicated support hotline for customers in the region, offering help, support and advice on applications. A new training centre will also be established, to provide access to Tecan's courses and tutorials.