Tecan has opened its new Asia Pacific region headquarters, based in the heart of Shanghai’s pharmaceutical and life science centre.
The launch of the regional headquarters reflects the company’s significant growth and strong commitment to the market in China, as well as the whole Asia Pacific region, and will improve service and support for customers and distribution partners alike.
The new office was opened on 28 October, 2008, by Thomas Bachmann, ceo of the Tecan Group, at a ceremony attended by key customers from around the Asia Pacific region, major distributors, officials and representatives from key Chinese provinces, the Swiss and Austrian embassies in China and the Tecan Group. Guests were welcomed to the Shanghai office by the ceo and an official from the Chinese Government, and were treated to a traditional Chinese ceremonial inauguration of the facility, followed by a celebratory dinner.
The new Asia Pacific headquarters in Shanghai will now sell directly to many of the major multinational biotechnology, pharmaceutical and diagnostic companies flourishing in this rapidly developing area. Tecan’s long-established Beijing operations will maintain close regional relationships with its customers in China.
Similarly, a crucial well-established network of distributors will continue to cover the Asia Pacific region as before, including the important after-sales customer support. Tecan will also be able to support its distributors in these efforts by providing training, warehousing of spare parts and improved services out of Shanghai.
‘We are delighted to be making this positive move into what is almost certainly one of the fastest growing regions in life sciences today,’ said Bachmann. ‘With a stronger presence and new facilities, we will be able to improve sales coverage, service and support to all of our customers and partners in the entire Asia Pacific region.’